Frequently Asked Questions
Have a Question? Read our FAQs or Call Us!
We pride ourselves on honesty, integrity and respect for our customers.
What Is Pawn?
A pawn is a collateral short term loan. You bring in an item, and leave it as collateral.
How Do You Determine The Value Of An Item?
We determine the value of the item(s) based on in-store, auctions, and prices online. The easier the item is to value, the easier it is to loan on. When dealing with precious metal (gold/silver) or diamonds we determine the value by current market dealer prices.
What Happens If I Don't Pay On A Loan/Pawn?
We send a text and phone call notice when your pawn is due. We also have an app which allows you to pay and monitor your pawn loan(s) and balance. If we do not hear back from you within a few days of your late notice, we will take possession and sell your item.
If I Don't Pay My Pawn, What Happens?
We will put your item up for sale, work with you on terms or whole-sale to a dealer. This all depends on the item and your communication with us.
Do You Need Good Credit To Pawn or Sell With You?
No credit check is required.
What Items Can I Pawn?
We loan/pawn on any items with value, especially precious metals, diamonds, newer electronics, gaming system and tools.
What Are The Interest Charges?
We offer custom loan terms.
How Do You Determine The Loan Amount?
We will loan anywhere from $20 dollars to $100,000. Our professional staff bases pawn loan amounts on the value of your item—its current appraised value, its current condition, and our ability to sell the item. We use all the research tools we have at our disposal to determine an item’s value and get you the most money we can. The amount of the loan offered is based on the wholesale, resale/secondhand value of the item, not the new price.
Do Most Customers Lose Their Merchandise?
On average, 80%+ percent of all loans are repaid. Repeat customers make up much of our business. Some customers borrow against the same items regularly. If the borrower chooses not to repay the loan and interest charges, we must try to recover our investment from the item left in pawn. We prefer that customers return for their property.
Are Pawn Shops Regulated?
Yes. States have regulated the pawn industry for decades. In addition, local authorities oversee licensing and regulation of most pawnbrokers. We are subject to laws such as Truth In Lending Act, Equal Credit Opportunity Act, Fair Credit Reporting Act, Patriot Act, and Federal Trade Commission Rules on Data Privacy and Security Transfer. At the federal level, regulatory authorities include the Federal Trade Commission (FTC), Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), and the Treasury Department.
GOLD & SILVER
You can find one-of-a-kind pieces of gold jewelry when you shop Azusa Pawn online or in person. Enjoy great prices when you buy, and fair rates when you sell or pawn.
DIAMONDS & jEWELRY
We buy, sell and lend on all types of gold jewelry. We at Azusa Pawn offer the easiest way to sell your unwanted or broken precious metals and jewelry.
PAWN
A customer exchanges an item as collateral for a short-term cash loan. The item is returned to the customer after the loan amount and interest fees are paid.
INSTRUMENTS
Are you a professional musician, music teacher, music student or in the school band? Azusa Pawn has new and used musical instruments and accessories you need at great prices!
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